Hongkong Land Property Management
The sustainable difference: Integrated Management System
At the heart of good governance is a well-designed management system that is consistently
Dedicating the past few years to systemic improvements through obtaining the ISO
Environmental Management System certiication in
, and the OHSAS Occupational
Health and Safety Management System certiication in
, we saw encouraging enhancements in
our performance in environmental management, occupational health and safety across our portfolio
and the Company as a whole.
But our quest for excellence continues. We embarked on the journey to combine the two systems
across all of our buildings in our Central portfolio into one holistic framework.
Integrated Management System IMS
The IMS provides a comprehensive coverage
of environmental as well as occupational health
and safety issues across our Central portfolio.
Through stakeholder engagement and a
thorough review of our internal processes, we
built the integrated system based on current
best practice and applied them across the board.
IMS makes good business sense. It is the
infrastructure that supports us to not only meet
the high standards we have set for ourselves,
but also the evolving needs of our business.
Providing clarity on our organisational goals
and outcomes, the IMS allows for all of our
sustainability objectives to be addressed at
once and helps ensure our full compliance of
all codes and regulations. A fully integrated
approach offers structural alignment between
the previously standalone systems in order for
them to be seamlessly managed and executed
without duplication of time and resources.
The IMS enables our senior management to gain
a holistic view of our sustainability efforts and
the inter-relationships in the business context,
with due consideration for all stakeholder
obligations and requirements. This ensures
effective leadership and commitment from
everyone involved, driving the team to work
cohesively with the bigger picture in mind.
External audits of our integrated system are
conducted annually following internal audits
and management review. We select and train
What does our IMS cover?
• Energy reduction
• Indoor air quality management
• Water quality management
• Waste reduction and recycling
• Occupational health and safety
staff members to become internal auditors who
take turns to audit different buildings across our
Central portfolio. This process of rotation and
cross-checking encourages vigilance and
consistency throughout the value chain.
Veri ication and certi ication
The rigorous veriication process is conducted
by independent third party ISO auditor and
involves more than staff members across
different properties. Holding every team
up to the same timeline and standards is no
easy feat, and we take pride in achieving this
certiication with zero non-compliance within
a relatively tight implementation timeframe.
Awards of excellence
Our efforts have been recognised:
Hongkong Land’s Central portfolio was given
the Best Managed Facility Award in the Asia
Paciic Awards of Excellence
by the International Facility Management
Association IFMA, recognising our property
management programme for making a
substantial positive contribution to the
success of the facility.